Question 1

How do I get more Google reviews for my restaurant?

Accepted Answer

GrepIQ generates unlimited QR codes you place on tables, receipts, or stickers. Customers scan and go straight to your Google review page. You see every scan, track which staff or table location drives the most reviews, and watch your Google review count grow over time. No staff member has to ask in person.

Question 2

What's the best loyalty program for a small restaurant or cafe?

Accepted Answer

The best restaurant loyalty program is one your customers actually use. Most digital loyalty apps fail because customers don't want to download yet another app. GrepIQ skips the app entirely: your loyalty stamp card lives in your customer's Apple Wallet or Google Wallet, the same place their boarding passes already are. They tap once at signup and it's there forever.

Question 3

How do I increase customer retention at my restaurant?

Accepted Answer

Most restaurants spend money chasing new customers and forget the regulars they already have. Customer retention starts with knowing who your regulars are. GrepIQ builds you a database of every customer who joins your loyalty program (name, phone number, visit history). You can see who's gone quiet and bring them back before they forget you exist.

Question 4

Do my customers need to download an app?

Accepted Answer

No. The loyalty card lives in their Apple Wallet (iPhone) or Google Wallet (Android), the same place their flight tickets and concert passes already are. One tap at signup and it's saved forever.

Question 5

How does my restaurant show up on ChatGPT, Gemini, and Perplexity?

Accepted Answer

We publish an AI-readable public page about your restaurant that ChatGPT, Gemini, and Perplexity all read. When a customer asks AI "where's a good cafe in Abu Dhabi?", these tools pull from pages like yours. GrepIQ tracks how often you appear, what AI says about you, and where your competitors rank. Think of it as SEO, but for AI search.

Question 6

Who owns the customer phone numbers I collect?

Accepted Answer

You do. Every customer who joins your loyalty program is a phone number in your database. Export the full list as a CSV any time. We don't sell your data, share it, or keep it if you leave.

Question 7

How is GrepIQ different from a Google Business Profile?

Accepted Answer

Google Business Profile is one half of being visible online. GrepIQ covers the other half: AI search engines (ChatGPT, Gemini, Perplexity), customer retention (loyalty wallet cards, customer database), and review generation (unlimited QR codes that drive Google reviews). They work together.

Question 8

Can I text or message my customers after they sign up?

Accepted Answer

Yes. Every loyalty signup gives you the customer's phone number, which means you can text them, WhatsApp them, or export the list to your email marketing tool. Most restaurants we work with send a friendly "we miss you" message to regulars who haven't visited in 30 days.

Question 9

Does GrepIQ work for cafes and coffee shops?

Accepted Answer

Yes. GrepIQ works for restaurants and cafes of any size, from a single coffee shop to a chain of restaurants. Loyalty stamp cards work especially well for cafes (buy 9, get the 10th free) where customers visit weekly.

Question 10

What's included in the free plan?

Accepted Answer

The free plan gives you a public AI page that AI search engines find, your AI Visibility Score, and 2 competitors to track. Everything else (loyalty wallet cards, customer database, unlimited QR codes for Google reviews, weekly Battle Report email, staff leaderboard, full 7-competitor tracking) is on the Growth plan at $29 per month.

Question 11

How long does setup take?

Accepted Answer

About 5 minutes. Sign up, we pull your restaurant details from Google Maps, you confirm a few things, and your public page and loyalty program go live the same day.

Question 12

Can I cancel anytime?

Accepted Answer

Yes. One click from your settings page. No phone calls, no retention scripts, no contracts.

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